NJ Computer Support Desk | Remote IT Support Service
On-Demand IT Support Desk
Have a live technician answer all your calls with experts based in New Jersey
Provide staff with unlimited access to our support desk with all management plans
Decrease staff downtime from IT related issues
Why does my business need access to a remote support desk?
There are several ways your business will benefit with access to a remote support desk, starting with your staff's ability to get work done. If staff members are having issues printing, sending e-mail, wifi or struggling with a slow system Ascendant's support desk can mitigate these issues quickly. If third party vendors need to offer additional support, Ascendant's support desk will engage them on your behalf. You'll never need to be tied up on the phone listening to a busy tone again. You aren't in the IT field, why are you trying to fix these problems yourself and consume valuable time in the day?
This sounds expensive. I don't want staff running up a large bill. But wait...
This is a major benefit for everybody in the company because they will have UNLIMITED access to the support desk for a low flat fee monthly. You'll know your monthly cost ahead of time, so there will never be a surprise when the bill comes. If you have a management agreement with us, the unlimited support desk access is already included! We guarantee you will notice the value this brings to your business the very first month.
Ascendant's IT support desk offers technical service on your entire business infrastructure. If you have VOIP phones, wireless printers, wifi devices, phones, tablets, firewalls, switches, desktops, and servers. We are a one-stop-shop for support so you'll never have to engage another provider.